Refund policy
Return & Refund Policy
Last updated: August 11, 2026
At Faith & Fancy Co., we want you to love your order! 🤍 Because our products are made to order, each piece is created specifically for you through our fulfillment partner, Printful.
Because of this, we are unable to accept returns or exchanges for reasons such as ordering the wrong size or color, changing your mind, or simply deciding that you no longer want the item.
Please carefully review the sizing information and product details before placing your order. If you have questions about sizing, we’re always happy to help!
Damaged, Defective, or Incorrect Items
We want your Faith & Fancy Co. order to arrive just as it should. If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item showing the problem
Once we receive your information, we’ll work with our fulfillment partner to determine the best solution. If the issue qualifies, we may provide a replacement at no additional cost or a refund.
In most cases, you will not need to return the damaged or defective item.
Wrong Size or Color
Because our products are made to order, we are unable to offer returns or exchanges when the wrong size or color was selected at checkout.
Please use the size charts provided on each product page before ordering. We strongly encourage you to double-check your size, color, shipping address, and other order details before completing your purchase.
Order Changes & Cancellations
Our products may begin processing shortly after an order is placed. Because of this, we cannot guarantee that an order can be changed or canceled once it has entered production.
If you need to make a change or request a cancellation, please contact us as soon as possible after placing your order, and we’ll do our best to help.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If an order is returned because an incorrect or incomplete address was provided, additional costs may apply for reshipping the order. In some situations, a partial refund or other solution may be available.
Refunds
If your order qualifies for a refund, the refund will be issued to your original payment method after your request has been reviewed and approved.
Please allow additional processing time for your bank or payment provider to reflect the refund.
We’re Here to Help 🤍
We are a small business, and every order placed with Faith & Fancy Co. means so much to us. If something isn’t right with your order, please don’t hesitate to reach out.
We’ll always do our best to make sure you feel taken care of.
Thank you for supporting Faith & Fancy Co. and for allowing us to create pieces made with faith, love, and a little bit of Southern charm. 🤍
Faith & Fancy Co.